Privacy Policy

At The Prime Printables (https://theprimeprintables.com), we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and purchase our Handmade Wooden Essentials.

By using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information to provide you with a smooth and secure shopping experience. The information we may collect includes:

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Processed securely through third-party payment providers such as Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal. We do not store your credit card details.
  • Order Details: Products purchased, order history, and delivery preferences.
  • Technical Data: IP address, browser type, device information, and cookies to enhance user experience and website performance.

2. How We Use Your Information

Your information is used solely for the purpose of operating and improving our services, including:

  • Processing and fulfilling your orders
  • Providing order confirmations and shipping updates
  • Responding to customer inquiries and support requests
  • Managing returns, refunds, and exchanges
  • Enhancing website functionality and personalization
  • Preventing fraudulent activities and ensuring secure transactions
  • Complying with legal and regulatory obligations

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share limited information with:

  • Service Providers: Trusted third parties that assist with payment processing, shipping, and customer service.
  • Legal Compliance: When required by law or to protect our rights, safety, and property.

4. Data Protection & Security

We implement strict security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through secure payment gateways.

5. Cookies & Tracking Technologies

Our website uses cookies to improve functionality, analyze traffic, and enhance your shopping experience. Cookies help us remember your preferences and provide tailored recommendations. You can adjust your browser settings to decline cookies, though some features of our website may not function properly.

6. Your Privacy Rights

As a valued customer, you have the right to:

  • Request access to the personal data we hold about you
  • Update or correct inaccurate information
  • Request the deletion of your data, subject to legal obligations
  • Opt-out of promotional emails by clicking the unsubscribe link in our emails

7. Data Retention

We retain your personal data only as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

The Prime Printables does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected data from a child without parental consent, we will promptly delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:

Our Commitment

At The Prime Printables, your trust is our priority. We are committed to safeguarding your privacy while providing a secure and enjoyable shopping experience for all of our customers.